Privacy policy
Last updated: October 11, 2026
This policy explains how [LEGAL BUSINESS NAME LLC] ("AI Custom Tech", "we", "us") collects, uses and protects information when you visit aicustomtech.com, contact us, use our services, or exchange text messages with a business that uses our services.
Information we collect
- From you directly: your name, business name, email, phone number and anything you tell us when you request an audit or contact us.
- From our clients' customers: when a business uses our service, we process the messages its customers send, their phone number, and details they share such as name, address, the service they need, appointment times and invoice information. We process this on behalf of that business, to provide the service it asked for.
- Automatically: basic technical information such as browser type and pages visited, used to keep the website working and secure.
How we use information
- To provide our services: answering customer messages, booking appointments, sending reminders, invoices and other messages for our clients.
- To respond to you and provide support.
- To keep our services secure, prevent abuse and meet legal obligations.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can stop receiving text messages at any time by replying STOP. See our SMS terms.
Service providers
We use trusted providers to run our services, such as our text messaging and phone provider, our AI model provider, hosting and email. They may process information only to provide their services to us, under their own security and privacy commitments. We do not sell personal information.
How long we keep information
We keep information for as long as needed to provide the service to our client and to meet legal obligations, then delete or anonymize it. Clients can ask us to delete their customers' data when they stop using our services.
Security
We use reasonable technical and organizational measures to protect information, including encrypted connections and access controls. No system is perfectly secure, but we work to protect your information.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it, by emailing info@aicustomtech.com. If your information was collected by one of our clients, we will work with that business to respond to your request.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. We will post the new version here with a new date.
Contact us
[LEGAL BUSINESS NAME LLC]
[STREET ADDRESS, CITY, STATE ZIP]
Email: info@aicustomtech.com
Phone: [BUSINESS PHONE]